YupMatch

Privacy Policy



This privacy policy explains how YupMatch ("we", "us", "our", "Platform") collects, uses, stores, and protects personal data when users access or use YupMatch.com. By accessing or using this site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

YupMatch is a social networking and communication platform providing messaging, audio calls, video calls, and profile-based matching services for consenting adults aged 18+.

Data Controller

The data controller responsible for the processing of personal data is the operator of YupMatch. For any privacy-related requests, you may contact us at: support@YupMatch.com

Age Restriction

Access to the Platform is strictly limited to individuals who are at least 18 years old. We do not knowingly collect or process data from minors. If such data is identified, it will be deleted immediately.

Collection of Personal Information

We may collect personal data when you register, use our services, or interact with the Platform. This includes mandatory and optional information.

We may collect the following data:

  1. Username and display name
  2. Email address
  3. Date of birth
  4. Gender (optional)
  5. Profile information and photos
  6. Messages sent through the Platform
  7. Customer support communications
Technical and Automatically Collected Data

When you use the Platform, we may automatically collect:

  1. IP address
  2. Device type and operating system
  3. Browser type
  4. Session and usage data
  5. Cookies and similar technologies
Payment Information

Payments are processed by third-party payment providers. We do not store full credit card details. We may receive limited transaction information such as payment status, transaction ID, and subscription details.

Communication Data

To provide messaging, audio, and video communication services, we process communication-related data such as:

  1. Message content
  2. Sender and recipient identifiers
  3. Message timestamps
  4. Call metadata (duration, connection time)

We do not actively monitor private communications except where necessary for safety, fraud prevention, legal compliance, or enforcement of our policies.

Use of Personal Data

We use personal data for the following purposes:

  1. Providing and operating the Platform
  2. Enabling messaging, audio, and video services
  3. Managing user accounts
  4. Processing payments and subscriptions
  5. Ensuring platform security and fraud prevention
  6. Enforcing Terms of Service
  7. Complying with legal obligations
Cookies

We use cookies and similar technologies for authentication, security, analytics, and performance improvement. Users may disable cookies in browser settings, but some features may not function properly.

Data Sharing

We may share personal data with trusted third-party providers for the operation of the Platform, including hosting providers, payment processors, analytics providers, and customer support tools.

We may also disclose data when required by law, court order, or to protect the rights, safety, or security of users and the Platform.

Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We implement reasonable technical and organizational measures to protect personal data, including access controls and security monitoring systems. However, no system can guarantee absolute security.

User Rights

Depending on applicable law, users may have the right to access, correct, delete, restrict, or object to the processing of their personal data, as well as the right to data portability.

Requests may be submitted to: support@YupMatch.com

International Transfers

Your data may be processed in countries outside your jurisdiction. Where required, appropriate safeguards are applied.

Child Protection

YupMatch strictly prohibits the use of the Platform by individuals under 18 years old. We do not tolerate child sexual abuse material (CSAM), exploitation, or any illegal content involving minors. Such content is immediately removed and may be reported to authorities.

Account Deletion

Users may request deletion of their account at any time. Some data may be retained where required by law or for legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated version.

Contact

For any questions regarding this Privacy Policy, contact us at support@YupMatch.com